Returns



We hope you are happy with your order. If you are not completely satisfied, you may return items within 14 days of receiving your order. 


HOW TO RETURN

Click 'START A RETURN' above and enter your order number and email address. You can find your order number on your confirmation email. Let us know what you would like to return and the reason. Choose the refund and shipment method. Then simply send your items back to us once approved.

RETURNS POLICY 

All returns must be submitted within 14 days of receiving your order. We do not offer exchanges and sale items are not eligible for return. 

Eligible returned items can be refunded via the original payment method. 

Any items being returned must be returned in original condition, unworn, unwashed and not altered in any way or we may not proceed with the refund.

We recommend using a tracked return service. Once we approve and receive your order for return, the refund will be processed. PayPal payments the money is normally refunded straight away and card payments can take 5-10 days to appear back in your account once processed. 

If you require further assistance, please contact us at info@outthepurse.com