At Out The Purse, we proudly offer delivery to the United States and Canada. 

How long will my order take to arrive?  

Our orders to the US normally take around 10-14 working days. 

Can I track my package? 

Yes, you should receive shipping details for your order to receive regular updates on delivery. 

Will I pay customs and taxes after I order? 

No, all orders are inclusive of any additional costs for customs and duties and are paid at checkout. 

What is your returns policy? 

All returns must be submitted within 14 days of receiving your order. We do not offer exchanges and sale items are not eligible for return. 

Eligible returned items can be refunded via the original payment method. 

Any items being returned must be returned in original condition, unworn, unwashed and not altered in any way or we may not proceed with the refund.

We recommend using a tracked return service. Once we approve and receive your order for return, the refund will be processed. PayPal payments the money is normally refunded straight away and card payments can take 5-10 days to appear back in your account once processed. 

You can submit a return request here



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